@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Date: Sun, 21 Jan 1996 From: Phil Agre <•••@••.•••> To: •••@••.••• Subject: universal e-mail service [Tora Bikson is one of the authors of a valuable study last year of the feasibility of universal e-mail service. Here are details on the study. I have taken the liberty of reformatting them slightly for RRE.] ========================================================================== This message was forwarded through the Red Rock Eater News Service (RRE). Replies should go to the original author, listed in the From: field below. You are welcome to send the message along to others, but please do not use the "redirect" command. For information on RRE, including instructions for (un)subscribing, send an empty message to •••@••.••• ========================================================================== Date: Tue, 02 Jan 96 From: Tora Bikson <•••@••.•••> * * * * * * * * A complete copy of our report is available on the Web. Go to RAND's home page (www.rand.org), and access either Hot Topics or Publications. Within Publications, it's available under Featured Articles (or some similar label). You then get the table of contents, which lets you access whatever sections interest you. fax: (310) 393-4818 http://www.rand.org * * * * * * * * PROJECT ABSTRACT The Feasibility and Societal Implications of Providing Universal Access to Electronic Mail (Email) Within the U.S. In July, 1993, The Markle Foundation funded a two-year project at RAND on the topic of "universal" email access within the U.S. The objective of this study is to develop a set of strategies and approaches for providing universal U.S. access to email facilities and to outline the initial dimensions of their varied costs, benefits, features, impacts, advantages and disadvantages. We hope the outcomes from this study will advance the national dialog on this topic and contribute to its substantive interdisciplinary base. With the increasing attention being given to the concept of a National Information Infrastructure, the important issue of providing the broadest possible U.S. access to electronic communications will be central to the policy directions ultimately taken. The study approach has five interrelated phases. (1) A survey of existing literature plus participation in existing widespread email systems (e.g., Compuserve, America Online, The Well, civic networks such as Santa Monica's PEN, and Internet): Systematic examination of the literature plus network experiences will help determine characteristics of the services and facilities provided, how the systems and related rules and norms are evolving (and may play a role in -- together and with possible new players--providing universal email access), and yield lessons learned in the provision of widespread email access. (2) Examination of notional alternative designs for universal email access: This study phase will explore the extent to which heterogeneous technologies from different service providers can create a "universal" system of sufficient connectivity, transparency and ease of use for the individual user, and what the characteristics of a "minimal terminal" and associated facilities and services would be. (3) Development of several alternative implementation plans for study that address such economic issues as the role of public funding, possible cross-subsidies and rate structures, the role of standards, and public policies for assuring widespread and nondiscriminatory access with privacy guarantees as appropriate. (4) An assessment of the likely social consequences resulting from the provision of universal email access, including the growth of "virtual communities" of users, possible effects on forms of electronic democracy, the creation of new business opportunities, and the legal responsibilities of email service providers and users. (5) A workshop, in year 2 of the project, on preliminary results to date: The workshop will allow us to obtain feedback on the findings, develop revisions and extensions as appropriate, and incorporate these results into a final project report. We will also make the study findings broadly accessible via the Internet and other electronic bulletin boards and services as well as in presentations. The project's principal investigators are Robert Anderson and Tora Bikson. In addition, a number of other RAND staff members and consultants are taking part so the project can obtain access to relevant expertise as needed. For further information, contact one of the principal investigators by Internet using the email address form •••@••.•••, or at: RAND Corporation telephone: (310) 393-0411 1700 Main Street fax: (310) 393-4818 P.O. Box 2138 Santa Monica CA 90407-2138 @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ ~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~--~=-=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~ Posted by Richard K. Moore (•••@••.•••) Wexford, Ireland Cyber-Rights: http://www.cpsr.org/cpsr/nii/cyber-rights/ CyberLib: http://www.internet-eireann.ie/cyberlib Materials may be reposted in their entirety for non-commercial use. ~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~--~=-=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~